Chapter 3 The Tariscope program
3.5 Working with views
Mainly the Tariscope users work with views for calls. A view for calls is a tab of the Tariscope program, in which the call data are displayed in the table form. Usually one table row corresponds to one call. For calls where a call transfer or conference were used, the call information can be contained in multiple table rows. Each view can have own parameters such as:
- Filtering parameters. They provide a display of only specific records, for example, the calls of only a specific subscriber, group of subscribers, calls during a specific period, etc.
- Sorting parameters. They allow to sort information in the table using one or a group of fields.
- Fields of the view. A user can set a list of fields, which will be displayed in the view.
- Bookmarks. You can set bookmarks for further fast search of necessary records.
- Colorizing records. You can set the color for specific records, in which they are displayed in the table. It allows you to quickly find required records.
- Data grouping. Data of a view for calls can be grouped according to some of the fields that allows you to quickly create summary reports.
