The site contains an article describing how users of Cisco Unified Communications Manager (CUCM) can control a quality of the calls using the Tariscope billing system. Tariscope can collect and process the Call Management Records (CMRs) that contain information about a quality of audio and video streams from VoiP phones, and can generate a number of reports with CMR data.
To learn more about this Tariscope feature, read the article.
Training on working with Tariscope
SoftPI offers customers and partners to undergo training on the Tariscope billing system.