Technical support

Warranty support

Warranty support of Tariscope or its individual components is carried out within one year from the date of the license delivery.

The warranty support includes:

• an error correction during five days from the moment of receiving full information about the error from end user;
• free upgrade to new Tariscope versions;
• high-priority technical support.

Extended support of Tariscope

There are two extended support packages:

• 1 year additional support for Tariscope 4.x (+20% of base license cost);
• 2 years addtional supportfor Tariscope 4.x (+30% of base license cost).
• 1 year additional support for Tariscope 3.x (+30% of base license cost);
• 2 years addtional supportfor Tariscope 3.x (+45% of base license cost).

The extended support includes the same items as the warranty support.

You may contact our support team by e-mail or Skype.