Tariscope 4.6. User's guide
Purpose
This document is intended for users of the Tariscope Enterprise and Tariscope Provider editions for version 4.6 or later. Further in the text, if there is no need to clarify the edition, the Tariscope name is used. This guide describes all features of the Tariscope applications except the Tariscope installation, configuration, and maintenance.
The Tariscope installation, configuration, and maintenance are described in the Tariscope 4.6. Administrator’s guide.
Introduction
There are two editions of the Tariscope system: Tariscope Enterprise and Tariscope Provider.
The Tariscope Enterprise edition is a call accounting software for companies that have one or a group of PBXs and these telephone systems are used for their own purposes.
The Tariscope Provider edition is a telecom billing system for telecommunications service providers.
Further in the text, if there is no need to clarify the edition, the Tariscope name is used.
- provides a collection of information about calls from various data sources, such as an Ethernet port using TCP, UDP, FTP, and SFTP, local and remote folders, databases, a serial port etc.;
- processes the received information with a definition of the subscriber who made or received a call, with a call rating;
- carries out a search of the desired information about the calls or received / transmitted data using filters of different levels of complexity;
- creates reports with text and graphic information;
- assesses telephone traffic for routes, trunks (lines), or subscribers;
- includes a customer account management (only for the Tariscope Provider edition);
- interacts with other systems, for example, hotel, accounting, CRM, and others;
- manages telecommunications equipment using money or time limits on the volume of calls made or the use of Internet services;
- gives a customer (subscriber) access via the Web interface to get information about the customer (subscriber) account, call details, data traffic and allows an issue to be sent to get help or obtain information, etc.;
- collects information on Internet use from a range of data transmission equipment using NetFlow (version 5, 9), IPFIX, rFlow protocols.
The Tariscope user must possess certain skills in the telephony services provided to subscribers (customers) and / or the Internet services.