Tariscope 4.x. Administrator's guide
Chapter 3. Tariscope configuration
3.12. Adding a new telephone system
3.12.49. Routes and gateways
A route is a group of trunks which connects your telephone system with a telephone exchange of telecommunications service provider. The notion of gateway is used in Voice over IP networks (VoIP). A gateway provides connectivity between IP networks and traditional telecommunications channels.
To enter the route and gateway parameters, the Routes and gateways configuration page is used. This page allows to specify:
- an access code to a specific route that ensures the correct definition of the dialed number,
- a main telecommunications service provider, whose rates are used for calls throgh the route or gateway,
- an additional telecommunications service provider, whose rates are used for alternative rating,
- a virtual subscriber that is used for charging calls of the route,
- an access code to properly recognize calls made from the PBX, that is a remote PBX,
- a configuration of limits on the route or gateway.
An example of the program window for this cofiguration page is shown in Figure 3.12.49.1.
Figure 3.12.49.1
If you want to specify general data for all routes, double-click on the All routes line.
If you want to specify general data for all gateways, double-click on the All gateways line.
To specify data for specific route, select the All routes line, and click on the Add icon on the toolbar.
To specify data for specific gateways, select the All gateways line, and click on the Add icon on the toolbar.
In all these options the Route windows appeas as shown in Figure 3.12.49.2.
Figure 3.12.49.2
In case when you edit parameters of all routes, the All routes name is displayed instead of the Route box in this window. You can not change this name.
When you create a new route, in the Route box, type a route number. This number must match the number of the route (trunks group), which is present in CDR records received from the PBX.
The Description box is auxiliary. In the box you can, for example, specify the name of the provider to that the route is connected. This information can be used, for example, in the Tariscope reports.
If in the CDR data an access code is present in the dialed number, enter the code in the Access code box. This information is necessary for the proper determination of the type of call and, accordingly, to rate the call.
Some PBXs, for example, Communications Server 1000 or Meridian 1 (Avaya or Nortel), can have a few different access codes to single route. In this case you must enter all access codes in the Access code box separating them via semicolons. For example, the following codes are used: 9, 7001 and 7002. In the Access code box you must enter: 9;7001;7002
In the Provider list, select the a telecommunications service provider the rates of which will be used to rating. Tariscope contains parameters of a few telecommunications service providers from different countries. If the required provider is absent in this list, you can try to import the desired provider from the SoftPI Web-site or enter its parameter in the Providers and rates configuration page.
If you need also to rate calls using an alternative rating, in the Secondary provider list, select the desired provider.
If you need to rate the transit calls, in the Virtual subscriber list, select the desired virtual subscriber on which will be charged the cost of such calls. If the virtual subscriber has not been created, go to the Subscribers congifuration page and create a new subscriber, for example, with the Route_N name. On the toolbar of subscriber's window, click Details and select the Virtual subscriber check box. Save the changes. If the virtual subscriber already exists in the system, it will be listed in the Virtual subscriber list (Figure 3.12.44.2). The base license of Tariscope can support up to three virtual subscribers. If you need more numbers of virtual subscribes, get a proper license.
When you have the network of PBXs (telephone exchanges) and only single PBX is used to access to PSTN, and CDR data is collected from this PBX, to configure a route to another PBX of your telephone network you should select the Remote cabinet check box and type the proper access code in the Access code box of the Transit charging partition. For outgoing calls from a remote PBX, Tariscope writes data from the CLID field, which contains a phone number of remote PBX, instead of the numbers of the incoming route and trunk.
If you wish to manage a specific route, for example, to disable it when the route credit was exhausted, in the Credit box, type a value of credit in the seconds or money. Money is specified in the main currency. This feature is applied only for Tariscope with the restriction feature (the Routes or All options).
The Expenses box is used for informational purposes. It is filled by Tariscope when it charges the call cost or duration for this route. Clearing of the box is automatically executed in a given period of time.
In the Hardware ID box, type parameters that will be transferred in a script to apply the restriction feature. It may be a single character that will be analyzed by the script and depending on its value the appropriate command will be performed.
The Status box is displayed the current status of restriction: No restriction or With restriction.
After entering the data, click OK. In the table of routes (Figure 3.12.49.1), the row appears with parameters of the created route.
If you have a few routes with different parameters, repeat the input for other routes.
If a specific route contains trunks which need to rate using other rates than for the route, create a new trunk and enter its parameters.
To create a new trunk, in the table of routes, select the required route and, on the toolbar click Add. The Route window (Figure 3.12.49.2) appears where the Trunk box is displayed instead of the Route box. All settings in this window are similar to that described above.
For IP telephony devices such as Cisco Unified Communications Manager, Asterisk and others, in the Route window (Figure 3.12.49.2) the Gateway box is displayed instead of the Route box. All settings for gateways are similar to settings of routes.
If necessary to delete the route or trunk or gateway, select it and, on the toolbar, click Delete.
To change parameters of route or gateways, select the required item and click Edit.
If you already have the processed database of calls in Tariscope, but has not yet been configured routes / gateways, you can use the automatic determination feature of route (gateways) and access codes to them. To do this, on the toolbar, click the Auto fill Routes and Gateways icon.
