Changing the rate plan in Tariscope

This article is more relevant for the Tariscope Provider edition, designed for telecom operators.

Rate plans exist in both editions: Tariscope Provider and Tariscope Enterprise. But, as a rule, Tariscope Enterprise users do not need more than one rate plan.

The situation is different for telecom operators.

The use of different rate plans with different costs of calls and with a different set of services allows you to meet the needs of a wider segment of telecommunication services users, providing them with exactly what they need. That is, by doing this you can attract new subscribers and increase the loyalty of existing subscribers to your company, as well as reduce the churn of subscribers.

The Tariscope system allows you to create any number of rate plans, include any periodic services in them, assign a rate plan both for a specific subscriber and for individual phone numbers or IP addresses.

In Tariscope version 4.5.4, it became possible to store the history of changes in the subscriber's rate plans or rate plans of his phone numbers or IP addresses. In addition, the ability has been added to allow the subscriber to independently change the rate plan using the Tariscope Personal Area.

As a reminder, it is possible to create, edit or delete a rate plan if you select the Rate plans item in the menu. An example of the page is shown in Figure 1.

Figure 1

Only a user with Tariscope administrator rights has access to the Rate plans page.

It is possible to delete a rate plan only if it is not assigned to any of the subscribers.

You can assign a specific rate plan to a subscriber on the Subscriber page, an example of which is shown in Figure 2.

Figure 2

To set or change a rate plan for a subscriber, click on the button next to the Rate plan box. A page appears, an example of which is shown in Figure 3.

Figure 3

To set a new rate plan, click on the Add icon on the toolbar. The New rate plan window appears, where you need to enter the name of the rate plan and the date from which it is valid. To save the settings, click the Save button.

In order to give the opportunity for subscriber to independently change the rate plan, the Tariscope administrator must load the Webconfig page in the Tariscope Personal Area, where select the Rate plan settings tab. An example of this tab is shown in Figure 4.

Figure 4

Turn on the Allow users to change their rate plan.

In the Plan activation date list, select the desired item from the following items: 

• From the next day.
• From the next week.
• From the next month.

In the How often can users change their rate plan list, select the required option:

• Not limited.
• Once a day.
• Once a week.
• Once a month.

If you want to charge for a subscriber's transition from one rate plan to another, create a corresponding one-time service in the Tariscope system, and then select the name of this service in the Charged one-time service for plan change list.

To save the settings, click the Confirm button. The page appears with information about the modified Web.config file. You need to download this file and write it instead of the existing one. By default, this file is located in the folder: C:\inetpub\tsweb\www .

To change the rate plan, the subscriber must enter into the Tariscope Personal Area and select the Personal data menu item. The Personal Data page appears, an example of a part of which is shown in Figure 5.

Figure 5

If the subscriber is allowed to change the rate plan, the Change rate plan button will be displayed. If the subscriber clicks on this button, the Change rate plan page appears. The subscriber must select a new rate plan in the New rate plan list and click on the Send button. The page will display information that the rate plan has been changed and the date from which it will be active is indicated.