Tariscope 4.6. User's guide
Chapter 2. Tariscope application
2.1 Tariscope interface
To get access to the Tariscope application, you should receive IP address, IP port, login and initial password from the Tariscope administrator.
To work with Tariscope, we recommend using the following browsers: Chrome (Google) or Edge (Microsoft). Open a Web browser and enter IP address and IP port of Tariscope. For example: 10.10.5.19:8085
The first Tariscope page will look like the one shown in Figure 2.1.1.
Figure 2.1.1
In the E-mail box, enter your login.
In the Password box, enter your password.
If you have correctly entered the login and password and if you use Chrome or Edge, the window appears as shown in Figure 2.1.2.
Figure 2.1.2
The window offers you to use Progressive Web applications (PWA) to work with Tariscope. This means that Tariscope application will open in the separate window without the browser window. This allows you to better use screen. At the same time, you can work with Tariscope through browser. If you want to use PWA, click Install in the window and specify a folder where a shortcut will be created.
The application page will look like the one shown in Figure 2.1.3.
Figure 2.1.3
The main Tariscope page displays the application menu, dashboard, username connected to Tariscope, and presence of requests from subscribers (customers) in the Issues box. The menu is used both for the Tariscope configuration and for work.
The menu contains the following items and subitems:
- Home. The item includes the following subitems:
The Dashboard page can display different widgets that allows you to control and manage Tariscope.
The latest news feed page displays announcements of the latest news from the Tariscope site.
The Update history item allows you to open the Tariscope Version History page on the Tariscope site. The page contains the Tariscope update history. - Views. This item is intended to create, edit, and analyze views with calls, services, providers summary information or IP traffic information, processing CDR data, and import of calls and services data from external files into Tariscope. Correspondingly, there are the following subitems:
View list allows you to work with views of calls, services, providers summary, and IP traffic.
CDR processing allows you to process a CDR file from PBX. Use this function if you want to process a CDR file without using the Tariscope Observer service.
Import calls and services allows to process some data, for example, CDR or services information if Tariscope does not contain a specific parser for your PBX or services. Before use the item, you should create the script that will execute these actions. - Reports. The item allows you to generate a report. There are subitems:
Report list displays a list of available reports.
Service log is a log of the result of reporting. - Data Collection/Observer. The item is used to configure and control the automated CDR data collection. There are subitems:
Observer management allows you to open a page that contains brief information about all Observers.
A list of the Tariscope Observer services. - Tariscope Tasks. This item is used to configure tasks that are scheduled. There are following subitems:
Task list contains a list of tasks that Tariscope Tasks must execute.
Service log is a log of the Tariscope Tasks service. - Work order. This item is intended for telecom operators who want to use Tariscope to form tasks for employees and monitor their implementation. There are the following subitems:
Create order. It allows you to create a new work order.
Order list. The item allows you to manage the work orders. - Smart Assistant. It contains tools that use machine learning and artificial intelligence, which allows you to detect the fraud, execute call information monitoring, and predict subscribers’ payments.
- Subscribers' accounts. The item is applied only for the Tariscope Provider edition. It allows you to work with subscribers' (customers') accounts.
- Communication nodes. The item is used to configure a communication node that includes telephone systems and subscribers' parameters. The item contains the subitems:
Equipment creation wizard helps you to create a new communication node.
Node management opens a page that contains brief information about all communication nodes.
A list of communication nodes. - Providers and rates. This item allows you to setup telecom provider settings which are applied to calculate the call costs. The item contains the following subitems:
Common phone codes allows you to manage telephone codes (country codes, area codes, mobile operator codes, and local codes) that can be applied by different telecom provides.
Providers management opens a page that contains a list of telecom providers. The page allows a user to view, edit, import, and export providers. A list of telecom providers. - Rate plans. The item is applied only for the Tariscope Provider edition. It allows you to manage rate plans.
- Services. The item is applied only for the Tariscope Provider edition. The item allows you to manage services provided to customers. The Services item includes the following subitems:
Services list displays a page that contains a list of services. You can manage any of these services.
Bundles list displays a page that contains a list of service bundles. You can manage any of these bundles.
Taxes displays a list of taxes that are applied to services.
Day types allows you to set days when services will have the specific price. - Currency rates. The item allows you to manage currency settings.
- Additional options. The item contains a set of subitems that are enumerated below.
There are the following Additional options:
- Users. This item allows you to manage Tariscope users.
- Personal Area. The item allows you to manage parameters of Personal Area. Personal Area is an interface for subscribers to get information about their calls, status of account, to execute payments for telecom services and others.
- Categories. The item allows you to manage the call categories.
- Service-rate. The choice of the item allows you to manage service-rates. A service-rate means that a rate can be applied to the service. This provides using a single service name in different rate plans, but these services will have different rates.
- Database info. This item provides database information, database restoring, database moving, calls archiving, restoring, and removing. Also, the item provides a creation of Tariscope backup and recovering the Tariscope database from the backup.
- Integrations. The choice of the item opens the page of Tariscope integrations with other applications. This page contains the links to the following Tariscope applications:
Tariscope API contains a short information about Tariscope API.
SureTax provides configuration and getting taxes from SureTax (Wolters Kluwer).
3CX Phone System provides working with the 3CX databases.
Hotel systems. This item allows you to setup and manage the service that exports calls data in the hotel or other systems.
Netflow/IPFIX/rFlow Collector. The item is used to configure and manage a collection of data about IP traffic with NetFlow, IPFIX or rFlow.
Active Directory provides a profile configuration to get subscribers information from Active Directory.
New integration opens windows with information that SoftPI are ready to develop any integration with your system. - _ SQL queries. The choice of the item allows you to create a query to the Tariscope database. You should use T-SQL.
- Service log. The item displays the Tariscope log. You can use it to solve issues in Tariscope.
- Notifications and mailing. The item allows you to setup notifications and mailing in Tariscope.
- Dictionaries. This item allows you to manage dictionaries which are used in Tariscope.
- Day with interruption allows you to fix such day. This information will use to charge services to customers.
- System variables. The item provides a management of Tariscope system variables.
- License. Select the item if you want to get the activation key or have a look at the license conditions.
- About. This item allows to get the license information and warranty period, system requirements, SoftPI Support Team contacts, and links to different Tariscope sources.