Mutual settlements
Tariscope version 4.5 has a new view, which, first of all, may be interesting for telecom operators who use the Tariscope Provider edition. This is a providers summary view. It allows telecom operators to receive the information necessary for mutual settlements. At the same time, this view can be useful for users of the Tariscope Enterprise edition, because it allows you to obtain generalized information about telephone traffic in all directions that connect the telephone system to the public switched telephone network.
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Call termination cause codes analysis for CUCM, CME, and CUBE
If you have Cisco Unified Communications Manager (CUCM), Cisco Call Manager Express (CME), and (or) Cisco Unified Border Element (CUBE) and you wish to monitor, analyze the call termination cause codes, read the article how to do this.
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Presentation on specific reports for 3CX Call Center
The presentation on the use of Tariscope Enterprise to create specific reports for 3CX Call Center is available for download on the site. The presentation contains opportunities and benefits for collecting and analyzing CDRs from 3CX.
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Do you need customers?
If your answer to this question is negative, then you cannot waste time reading this article. For the rest I will tell the following story.
Last week, one of our users from another country wrote to me on Skype about the following:" We want to request a commercial offer for technical support for your software from a partner, company XXX. Do you know if this company works? I don’t have their cell phone. The office phone does not respond. Email gives an error."
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