Tariscope update for 3CX v.18

In October 2021, 3CX released a new version, 18, of its IP PBX. Since the API was changed in this PBX, the corresponding updates related to the operation of the restriction feature were made to the Tariscope billing system.

Let us remind 3CX users that using Tariscope allows you not only to take into account telephone calls made through 3CX, but also to manage the budget spending on telephone calls. In Tariscope, you can set limits for specific subscribers or a group of subscribers in the amount of money or the duration of calls per month. When this limit is reached, Tariscope will close the exit from the PBX to a subscriber or a group of subscribers until the end of the current month. At the beginning of the first day of the next month, Tariscope will automatically remove this restriction. Thus, a company with 3CX and Tariscope can accurately plan the costs of telephone calls and fulfill the planned budget.

But these are not all the possibilities that the joint use of the Tariscope system with 3CX provides. A list of additional features is provided on the 3CX settings page of Tariscope, an example of which is shown below.

As you can see from this figure, Tariscope allows:

• Reject calls from subscribers whose balance is below the specified value. This setting is relevant only for users of the Tariscope Provider edition.
• Terminate calls with a cost over the specified cost. If this setting is specified, then from the moment the call starts, Tariscope calculates the maximum possible duration of this call, based on the specified allowable call cost, and if the calls of this duration are exceeded, the call is terminated.
• Terminate calls longer than the specified duration. The principle of operation of this setting is similar to the previous setting.
• Reject calls without an access code (authorization code). The authorization code is not used in the 3CX PBX, but it can be set in Tariscope. At the start of a call, Tariscope will check whether the dialed number contains an authorization code or not. If not, then the call is rejected.
• Reject calls to certain destinations. Area, country codes are listed as a list in this setting.
• Export information about call queues for building reports, which are contained in this data, as well as in data CDR.
• Correct call duration for different stages of transfer calls. CDR data from 3CX contains only the total duration for transfer calls, making it impossible to understand how long each subscriber took part in the call. Therefore, to resolve this issue, additional information is needed that can be obtained from 3CX.
• Automatically create and periodically synchronize subscriber information based on the information contained in 3CX.

All these capabilities allow you to more efficiently use the 3CX, receive complete information about the calls made and manage the company's budget for telephone calls.