Tariscope 4.x. Administrator's guide
Chapter 3. Tariscope configuration
3.14. Tariscope Observer
3.14.16. Start and stop of Tariscope Observer
To install, start, stop, disable the Tariscope Observer service, in the configuration tree, select the Data collection/Observer configuration page and then the specific service. The Tariscope window will be as shown in Figure 3.14.1.
In the window the Service status position displays the current status of the service. Initially, in this position, the status of service: "Not installed".
In the User account and Password boxes you can enter a user name and his password that are used in Windows. The user rights will be used by Tariscope Observer.. By default, the system administrator rights are applied (the Use system account check box is selected). To enter other user account and password, clear the check box.
To install the service, click on the Install service link. In the Service status position the value of "Stopped" is displayed "Stopped" in case of a normal installation. The Install service link replaces to the Uninstall service link and the Start service link is active.
To start the service, click on the Start service link. In the Service status position the value of "Running" is displayed. The Start service link replaces to the Stop service link. The Uninstall service link is inactive.
After the service start we recommend to click on the Service log link or select on the same branch in the configuration tree and make sure there are no errors. If the log contains errors, stop the service, return to the setting and validate the configuration parameters. After that, try to start the service.
To track the results of the processing the CDR, select the Current calls table page where a table with calls is displayed.
To stop the service, click on the Stop service link. The Stop service link will be replaced to the Start service link and the Uninstall service link is active. The Service status position will display "Stopped".
To uninstall the service, click on the Uninstall service link.
Tariscope Observer has a log. You can view it, if you click on the Service log link (Figure 3.14.1) or select the Service log branch in the configuration tree.
