Tariscope 4.x. Administrator's guide
Chapter 3. Tariscope configuration
3.7. Categories
This configuration page allows the Tariscope administrators to type the names of categories of calls in the Tariscope database. The categories are associated with specific country codes, area codes, telephone numbers. The categories appliy both outgoing and incoming calls. They are assigned to calls during processing CDR. The categories can have a hierarchical structure.
You can filter call information, generate reports by categories or set restrictions for subscribers using categories.
Relations between country codes, area codes, telephone numbers and categories are set up in the Providers and rates mode → specific provider → Destinations codes or Destinations table.
The example of the Categories configuration page is shown in Figure 3.7.1.
Figure 3.7.1
The Tariscope installation package can include the following categories:
- Private. You can assign this category to the calls made in private purposes.
- Clients. You can assign this category to the calls made to clients of your company.
- Restricted. You can assign this category to the calls for which your company restricts or denies an access.
- Official. You can assign this category to the calls made on official matters.
The proposed categories are only samples. You can use theirs as you wish. You can delete, edit these categories or create own categories.
If it is not enough these categories for you, create new categories. For example, you wish to select calls to partners, specific company or calls made within a particular project, etc.
To create a new category, click on the Add icon. The Edit category window appears as shown in Figure 3.7.2.
Figure 3.7.2
In the Name box, type a name of a new category.
In the Description box, type a description of this category. The Description box is optional.
Click OK.
To delete some category, select this category and click on the Delete icon.
As seen in Figure 3.7.1, categories have a hierarchical structure, the top of which is the All Categories. You can create different subcategories. For example, for the Clients category, you can create subcategories: Banks, Hotels, Enterprises, etc. Such a structure of categories can be useful when filtering calls, create reports, etc.
To create a subcategory, select the desired category and click the Add icon on the toolbar. Next, follow the steps as described above.
